Support
TradeYoke support
How to get help with TradeYoke, how to delete your account, and who is behind it.
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How do I get help with TradeYoke?
Email hello@tradeyoke.net. Tell us the email address you sign in with, what you were trying to do and what happened instead, and a screenshot if you have one. A real person reads every message.
How do I delete my account?
Go to My account → Delete my account, in the app or on the website. If you cannot find it or need a hand, email hello@tradeyoke.net from the address you sign in with and we will help. What we keep, and for how long, is set out in the Privacy Policy.
Privacy and terms
- Privacy Policy: what we collect, why, who helps us process it, and your rights.
- Terms of Service: accounts, trials, plans, your data and acceptable use.
- Refunds and cancellations: how plans are billed, how to cancel and who to ask about a refund.
Contact and company details
Support is by email: hello@tradeyoke.net. TradeYoke is a trading name of Assemblysoft Ltd, a company registered in England and Wales (company number 07098083) whose registered office is at 2 Woodland Walk, Bournemouth, England, BH5 1LU. VAT number GB101828249. See also our contact page.